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Kervalt is a private AI platform your company runs itself. It reads your documents, connects the dots between them, and checks every answer against the exact source, on European infrastructure you control.

Go to the Portal and choose “Create your organization”. Your organization gets its own private space with a unique ID, and you become the Organization Administrator. You can add colleagues right away.

They are the three ways Kervalt looks at your information. Understand reads long documents and grasps what they mean. Connect maps who owns what and which contracts depend on each other. Control checks dates, amounts and facts, and shows the exact source of every answer.

On the pricing page or in your Portal dashboard, choose the guided onboarding option. For €249 per online session, a Kervalt specialist walks you through your own setup live and brings your team up to speed in the same call.

Pick a plan on the pricing page and request a demo or quote, or contact sales directly. We confirm every order in writing before anything is billed, so you always know exactly what you are getting.

We accept major debit and credit cards through secure payment providers. Existing business customers can also pay by wire transfer on net 30 days terms; new business customers pay in advance by wire transfer.

Sign in to the Portal and open Billing. Every transaction, invoice number and payment status is listed there, together with your upcoming renewals.

No, prices are shown excluding VAT. If your purchase is subject to VAT, it is added to the invoice. If you are an EU business with a valid VAT number, provide it to us and we can invoice without VAT.

Subscriptions renew automatically at the interval you chose during purchase. You can cancel the recurring payment at any time in the Portal before the next due date. Access continues until the end of the paid period.

A license is a seat for one user. Guest seats are free and read-only. They let clients view case deliverables. Member (€69 per seat per month) is for everyday use: read, search and ask questions, without creating or connecting. Professional (€299 per seat per month) adds creating skills, MCP/API connections and full administration of users, billing and settings. Expert (€999 per month) is exclusive and assigned on demand: uncensored AI, all settings, and hands-on support. Enterprise adds private networks, your own encryption keys and dedicated support.

Sign in to the Portal, open Licensing, and pick a person from the dropdown next to any unassigned license. You can move a license to a different user at any time.

Your license shows its status in the Portal. An expired license can simply be renewed. Contact us and we reactivate it. Your data stays available to you either way.

Refund requests are reviewed case by case, and where the law gives you a right of withdrawal we honour it. If you are an individual consumer buying outside your business, you can withdraw within 14 days without giving a reason.

Professional seats can be bought right in the portal under Billing, or contact sales and we will set up your team. Expert seats are exclusive: tell us what you need and we assign one after a short intake.

Open Users and access in the Portal. Add a person with their name and email, choose Member or Organization Administrator, and decide whether they get AI access. Removing a user frees their licenses automatically.

Every organization gets a unique ID (a UUID) when it is created. You can find it on the Portal dashboard and in the Organization section. Quote it when you contact support so we can find you faster.

In the Portal, open AI governance. You can toggle AI access per user, set a monthly credit limit per person, choose the plan, and decide whether anonymized usage data may be shared.

The audit log records every important event in your organization (who invited or removed a user, who assigned a license, who changed settings) with a timestamp and the person who did it. Find it under Audit log in the Portal.

Yes. Give trusted colleagues the Organization Administrator role. At least one admin must always remain, so the last administrator cannot be removed.

On European bare-metal infrastructure. Never on American clouds. You choose: shared European servers, your own private network, or fully air-gapped at your own site. You hold the encryption keys.

Never. Your documents, questions and answers are not used to train public models. You can also switch off anonymized usage sharing in the Portal under AI governance.

See our GDPR page for the full overview of your rights (access, correction, deletion, portability) and how to reach our data protection contact. We answer every request within the legal deadline.

We operate in line with ISO 27001 and ISO 42001, the GDPR and the EU AI Act, and the rules of professional secrecy. Details are in the Trust Center.